Terms & Conditions

Please take a moment to thoroughly scan and grasp the idea of the terms and conditions before using Jimuaa.com, an e-commerce site. Read all the sections carefully, and by using Jimuaa.com, you agree to the terms of use, return and refund policy, and privacy policy of the website.


Welcome to Jimuaa.com, an online marketplace for you, and these are the terms of use governing your access and use of Jimuaa.com along with its related sites, sub-domains, mobile application, services and tools. By using the website, you hereby accept these terms of use and agree to comply with these conditions, which is the “User Agreement.” Please do not access, register with or use this site if you do not agree to be bound by this User Agreement.

(Hereby, Jimuaa.com referred to as “we,” “us,” or “Jimuaa.” Moreover, the website holds every right to amend, modify, add, or abolish any part of these T&Cs at any time without giving any prior notice. For updates, please check the terms and condition regularly.)


Please read each section with caution as below are the certain conditions of use:

§  Your Account

We may ask you to get registered with us in order to provide you access to certain services offered by the site, and we expect you to give us genuine details about yourself, including and not limited to name, e-mail address, residential address, and contact number. In our sole discretion, we may invalidate the username or password without giving you any clarification, and we shall not be answerable for any losses.

Please acknowledge that you are accountable for maintaining the confidentiality of your personal details, including your user identification, account info, password, and other relevant private details. You agree to acknowledge and accept this responsibility and ensure your account details are secured and safe.

§  Platform for Communication

Jimuaa is an online platform that allows you to buy products listed at any time you want and from any location you live, using a standard payment method of your choice. You acknowledge and agree that we are only providing a marketplace to sellers and buyers to purchase and sell products, and we are not accountable for the actions of sellers. The platform is for communication between both sellers and customers so that they can interact with ease.

§  Privacy Policy

By reading these terms and conditions, you agree to our privacy policy for both buyers and sellers. Also, you acknowledge and recognize that we hold every right to alter or amend our policies at any time.

§  License to Access

By using our platform, we require you to validate that you can form legally binding agreements and you agree that you are at least Eighteen (18) years old or are accessing Jimuaa under the guardianship of your biological parents or legal guardian. In accordance with the T&Cs discussed herein, we grant you a non-transferable and non-exclusive license to continue using our platform for shopping purpose.

Please acknowledge that the use of any product commercially on behalf of any third party is not acceptable. Furthermore, if you are registering as a seller or business entity, you have the authority to bind that entity to the User Agreement composed by Jimuaa. You also acknowledge that no person or business entity can be registered to our site more than once. If a person is found breaching any of the terms and conditions, legal action may be taken against him/her and the license to access the site will be terminated immediately.

Also, please note that the content provided on Jimuaa is only for information purpose. We are not accountable for any change in the prices, available stocks and features of the products as these are solely provided by the sellers.

§  Your Conduct and Submission

Please ensure that you respect our terms and conditions and other policies, and you shall not be involved in any activity that can harm our platform. Furthermore, please acknowledge and understand that the content you provide to us is only for a lawful purpose, and breaching any code of conduct may put you in an unfavourable condition. Also, undertake that any document or information you submit to us is genuine and not for fraudulence purposes.

  • Trademarks and Copyrights

Jimuaa.com or Jimuaa logo and other marks on our platform are registered trademarks in the relevant jurisdictions. Furthermore, all other trademarks are the property of their respective owners, and they may or may not be affiliated with us.

We also reserve all intellectual property rights, including information contained on this platform, and all the web designs, such as photos, images, software, graphics, text, music, sound, and other section and arrangement. Everything mentioned above is our legal property and no one has a right to use them without our permission.

§  Third Party Businesses

Nowadays, individuals and businesses offer products via a marketplace, and Jimuaa is that marketplace. Third-party businesses may operate online stores, provide their services, or sell their product lines on Jimuaa. Please acknowledge that we are not answerable for evaluating the offers given by the third parties. Furthermore, we are not accountable for their actions, content, and products they offer.

§  Disclaimer

By reading our terms of use, you accept that you are accessing the services on Jimuaa.com solely at your own risk before entering into any transactions through our platform. We are not answerable for any actions of sellers, and we do not make any warranty of any individual registered with us. Furthermore, we shall not resolve any dispute between buyers and sellers.

§  Claims against Infringing and Objectionable Content

Please acknowledge that Jimuaa is a broad marketplace, and we list thousands of different products for sale offered by many sellers on our platform. We cannot check the content for every product, and if you believe that any content is ethically, morally, religiously wrong, or sexually explicit, you can report to us at our given e-mail address.

Furthermore, please cooperate with us and provide genuine details about you, including your real name, residential address, contact information, and other relevant details of the claim with the name of the objectionable content party and proofs in the form of screenshots. Any incomplete detail will make your claim invalid.

§  Termination

Please note that we hold the right to immediately terminate the T&Cs or cease your all access to and use of the Jimuaa Site without prior notification any time. We reserve the right to revoke any of your rights granted under the T&Cs, and Jimuaa shall not be liable to you or any other party as a result of such termination. If you do not agree to any clause of our terms and conditions, your exclusive remedy is to discontinue using our platform.

Conditions of Sale (Between Buyers and Sellers)

Please take a moment and read these conditions with caution prior to placing an order for any products with the sellers on Jimuaa. If you continue reading this, you agree to be bound by these conditions.

§  The Contract

When you book an order to buy a product from our website, it will be considered a legal offer to the seller, and any confirmation acquired before the shipment of your order serves solely to confirm the details provided and not the confirmation of the order itself. Your order will be considered confirmed if the product is dispatched to you.

All the contractual and commercial terms offered by and accepted between the seller and you, including without limitation price, payment terms, payment costs, shipping costs, warranties related to products and services. Please note that Jimuaa does not have any control in the offering or acceptance of contractual/commercial terms between the sellers and you. Moreover, if the seller cancels any order prior to dispatch, he retains the right to do so. However, Jimuaa will ensure timely intimation of such cancellation via SMS or an email, and the prepayments made shall be refunded to you within the specific time.

Please confirm that the product(s) or services(s) ordered by you from our site is for your personal or internal use and not for re-sale purpose. You may cancel the order any time prior to the product is shipped to you.

§  Returns Policy

Before placing your order, please double-check our returns policy. The key points of our policy include:

  1. At the time of delivery, if you find your product damaged, incorrect, or defective, please file a report on our website within 07 days.
  2. The brand warranty of any product will be given by the seller, and Jimuaa is not responsible for any inconvenience.
  3. Please ensure the product is untouched and un-used if you claim for a return.

§  Communicating with Us

You are communicating with us when you open our website or send e-mails to us. It is mandatory for you to provide a valid contact number while placing an order on Jimuaa. We may interact with you by SMS, e-mail, or phone call, and you agree to give all mediums of communication the same importance.

§  Pricing, Availability, and Order Processing

Please note that all prices at our site are listed in Pak Rupees (inclusion of GST), and sellers have set these prices of the product or service. The price displayed on the item’s product detail page will always be the most recent price, but it may differ from the product price when you first added it to your cart.

On our site, all the pricing information is accurate. However, errors may still occur, such as the price of any particular item is not displayed correctly on the site. In such a situation, Jimuaa reserves the right to cancel or refuse the order. 

The availability information for products listed on Jimuaa is already mentioned. Please note that there is no guaranteed dispatch time, and when we process your order, we will inform you by SMS or e-mail if there is an unavailability of any product.

Furthermore, there are such cases when we cannot process your order for certain reasons. Please note that Jimuaa reserves the right to cancel or refuse any order for any valid reason at any given time. We may request you to provide further information or verifications before we receive your order, including but not limited to a residential address and contact number. Jimuaa reserves every right to obtain validation of your payment details before providing you with the product.

§  Reselling Jimuaa Products

It is strictly prohibited to resell any Jimuaa product, and if any personnel is found committing this act, legal action will be taken against that person.

§  Taxes

Please keep in your mind that you shall be responsible for payment of all costs or charges linked with the purchase of items from Jimuaa. Moreover, you agree to bear all applicable taxes according to law & order.

§  Losses

Jimuaa is not accountable for any personal, business, or indirect losses, including loss of revenue, profit, savings, contracts, data, and wasted expenditure. Moreover, we will not be held answerable for any failure and delay.

§  Right to amend any Condition or alter Service

We hold the right to make amendments to the website, terms & conditions, and our policies, and you agree to accept all the changes without any objection. Please acknowledge that Jimuaa is a private commercial enterprise, and we reserve the right to take whatever action we think is right for the betterment of you and our business.

§  Governing Law & Jurisdiction

Rendered in accordance with the laws of the Islamic Republic of Pakistan, you agree to these terms and conditions of Jimuaa.

§  Representations & Warranties

Please acknowledge and recognize that we will not be held responsible for breach of any contract entered into between both parties (Sellers and buyers). We cannot warranty anyone’s actions, and it is not our duty to resolve any dispute between the buyer and seller.